For your convenience, we offer several options to make your ordering process easier – just pick the method that’s easiest for you!
Telesales / Direct purchase:
- Order directly through your Sales Representative
- Call our Telesales department at 021 551 2409 or 021 202 0377, Monday – Friday, 8:00am-5pm
- Send an email to firstname.lastname@example.org
- Come visit our store in Montague Gardens and enjoy the shopping experience while collecting your goods.
- Login or Create your account
- If you have created an account, please verify your account by clicking on the welcome email.
- Log in using your username and password.
- Continue to the Product page and add your items to the cart, by clicking “add to cart”.
- When your shopping experience is completed, then checkout by clicking on “proceed to checkout” and follow the steps.
- Please be sure to select your method of payment with the added convenience of paying directly online.
- You will then receive and order notification with a summary of your order details and status of your order.
Customer Care and Accounts department:
We are available to help you place orders and answer your questions and we have the most up-to-date resource regarding orders, stock levels and promotions. Our Accounts department is available to answer and sort out all your account queries, and assist in all matters relating to your account.
Closed on weekends and on all public holidays.
For your convenience we offer different payment methods:
- Cash on delivery ( CPT, JHB & PTA only )
- Credit Card – Visa, MasterCard
- Electronic transfer (EFT)
Please use the Invoice, Quote number or the Salon’s name as a reference when making payments.
Refunds for Non-Professionals:
Please note that we only sell to Professional & Qualified Beauty & Hair Technicians – you will need to provide a proof of qualification if requested .Should you not be able to produce this documentation, your monies will be refunded less 10% which is for our administration and banking costs .